In the space of 10 years, SPB has consolidated its leading position on the mobile phone insurance market, both with operators and with specialized retail chains in France and 7 other European countries. Its experience in the field enables it to be at the cutting edge of management processes and policy-related risk awareness and control.
In France, most of the people whose telephones insured by SPB have contracts with telephone operators. Since 2005, SPB has also worked with MVNOs (Mobile Virtual Network Operators) on the telephone market thanks to special products.
SPB has also established firm footholds in Europe; in Spain, where SPB works with the independent networks Redcom, Proxima, Top Digital and D’Movil Group, which have just been added to Internity and FNAC; FNAC in Portugal; Media World and Saturn in Italy; and FNAC and Darty in Switzerland and Belgium.
SPB’s strong points
• 10 years’ experience • An offering available in 8 countries • 200 dedicated customer advisers
Mobile phone insurance Depending on the product, standard cover includes: -accidental damage, theft or loss: replacement or repair of the telephone and SIM card -extended manufacturer’s warranty, -cover against fraudulent use of the line, and numerous other services.
High value-added services With a constant concern to assist its customers and offer them value-added services, SPB developed a travel information service for a French operator and its customers.
